I myselft would be very upset if I had to pay for an update when the bobbin sensor system was not working correctly when the machine first came out. It is a...
The update is definitely free and right on schedule as far as promise goes. They are rolling out training this month and next month and allowing the dealers...
hi, I have noticed that the dongle's light stays on after the program is shut down. I have also gone to the safely remove option, as you would a flash drive,...
I got the email too..... My machine will be on its way back to the dealer tomorrow, I have tension problem. I have done everything I can, changed the needle...
You won't have to pay, as others have noted. However you can get the bobbin sensor fixed right now if your dealer has the service kit. It's a very simple...
It's completely normal for the dongle to remain lit. While Digitizer MBX needs it to function, the dongle itself essentially becomes a component of your...
I now have a new table for my 12000. I know I saw this somewhere in a post before...how much space behind the needle do you need for embroidery in the largest...
You might have also seen it on your machine. As indicated on the decal at the left end of the embroidery unit, you need a minimum of 13" (33cm) behind the...
Travelled to my dealer with my machine, to my delight it behaved axactly as I said it would no matter what we did. We did find a sliver of thread at the side...
Hi - I'm struggling to stitch out some buttonholes on a pretty little dress that my mother-in-law has made for my great niece. It stitches out fine on a...
It looks like you have uneven fabric layers, which will create problems when using the B1 foot by itself. Fortunately they include the buttonhole slide plate...
Hello, everyone. I boobooed in trying to reply to a message about help, About, "VERSION WHATEVER IN HORIZON LINK". I am a new member, just buying Horizon...
Since the dawn of time, or at least the dawn of Windows, the version information for a program could be found on the "Help" menu under "About". With the...
Got the paperwork and CD from work yesterday and went to install it today. There is a crack in the CD -It either came from the factory that way or got impacted...
With the 12K if you really get an item which doesn’t want to sew buttonholes nicely, create an embroidery design (or buy one on line – some are free) and...
The PTN format was an internal format used in Janome memory cards, and as far as I know has never been used for commercial designs. SEW format goes back to the...
Thank you Jim That's exactly what I wanted to know. Now on the same topic, when I'm digitizing (embird) and it's a large design should I use the Jef+? It...
With Embird, when digitizing large designs you may have no other choice than JEF+. This "should" be OK, although it's possible that there might be some things...
I just tried putting the quilting guide bar on the AD foot, and it is too fat. any one else have this problem? It fits in the foot holder for the A foot, but...
Thank you again for all your help. Norma ... From: Jim_Stutsman To: janome12000@yahoogroups.com Sent: Monday, May 28, 2012 11:45 AM Subject: [janome12000] Re:...
Hi, I'm hoping to get some help figuring out why my pc (windows7)is not connecting with my machine. Yesterday I got up the courage to install the Horizon link...
I'm sure one of you must know the answer to this problem. I am sewing away in quilting mode (quilting in the ditch w/ acufeed foot) I have gotten the...
I've seen this on other models, but not (knocking wood) on the 12000. What's happening is that the machine is seeing a loss in connection from the foot...
What a coincidence! That's exactly the same problem I had when trying on the "husky" jeans to see if I could downsize form the OMG size. Maybe Diane can use...
