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Image Wizard not printing   Message List  
Reply | Forward Message #12851 of 12935 |
Re: [fhctech] Re: Image Wizard not printing Update

There's a couple of reasons I'm being picky. First, not everyone
knows that others treat Symantic and Norton as synonyms and may get
confused. After all, it doesn't say "Norton" anywhere on the product.
Second, whenever "Norton" is mentioned, it's not too infrequent that
someone will start off on a rant about horrible experiences they've
had with the product. When questioned, it turns out the product they
are talking about is indeed "Norton" and not Symantec. Last, while
FHCs are moving off of Symantec, there has been no such announcement
for the Administrative computer side. So those of us who are Stake
Technology Specilists, still deal with Symantec.

On Sat, Jul 4, 2009 at 1:20 PM, Gary Templeman<gtempleman1@...> wrote:
> I think the OP was using Norton more generically, kind of like the way we
> use the term Kleenex. While that was technically incorrect and not very
> precise, the point is that the old program is being replaced. What we call
> it is not very relevant anymore.
>
> Gary
>



Sat Jul 4, 2009 11:35 pm

russellhltn
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Message #12851 of 12935 |
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Hi all, Having a problem with Image Wizard, 2 days ago I was able to print images that were scanned. Then yesterday it stopped printing. I can print from other...
Lisa Baker
lazybee78
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Jul 3, 2009
7:01 am

Have the printer drivers been updated? What you describe is a known problem with IM when printing to HP printers using newer printer drivers. We're still...
Russell Hltn
russellhltn
Offline Send Email
Jul 3, 2009
7:05 am

If the image you are trying to print is larger than the memory of the printer this happens. You might want to lower the DPI. Richard Simonsen Santa Maria...
simonsen
rickinnip
Offline Send Email
Jul 3, 2009
7:55 am

Russell, We had the same non-printing issue recently and I used your suggestion to change to a laserjet 5 driver. That corrected the problem. Then this week, ...
Gary Templeman
gtempleman97330
Offline Send Email
Jul 3, 2009
3:46 pm

I guess I better check that ours is still running. The first thing I'd check on your system is that you are still running the LaserJet 5 driver. Windows may...
Russell Hltn
russellhltn
Offline Send Email
Jul 3, 2009
6:26 pm

Ours stopped working the other week also. However, it is on a computer that is not networked. So I don't know what might have changed there. Miles Meyer...
Miles Meyer
milesmeyer
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Jul 3, 2009
6:33 pm

It's working again! Had my son the computer guru look at the computer today and it was the printer driver, (printer is HP 1200) he installed the older driver...
Lisa Baker
lazybee78
Offline Send Email
Jul 4, 2009
6:41 am

... Yes, it's replacing Symantec. Norton is a different product that's never been a part of the FHC. Glad it's working....
Russell Hltn
russellhltn
Offline Send Email
Jul 4, 2009
10:01 am

Our Image Wizard + is printing fine with the PCL 6 driver on a LaserJet 1300. Dana...
Dana Repouille
drepouille
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Jul 4, 2009
1:30 pm

Symantec and Norton are basically the same thing. Some years ago Symantec bought Norton and I believe the Norton engine is used in the Symantec branded...
Gary Templeman
gtempleman97330
Offline Send Email
Jul 4, 2009
6:33 pm

Symantec Corporation was founded in 1982 by Gary Hendrix with a National Science Foundation grant. Symantec was originally focused on artificial ...
Dana Repouille
drepouille
Offline Send Email
Jul 4, 2009
7:20 pm

... It's like saying a Chevy and a Cadillac is the same thing. They come from the same company, but they are different grade of product. The church uses...
Russell Hltn
russellhltn
Offline Send Email
Jul 4, 2009
9:13 pm

I think the OP was using Norton more generically, kind of like the way we use the term Kleenex. While that was technically incorrect and not very precise, the...
Gary Templeman
gtempleman97330
Offline Send Email
Jul 4, 2009
11:20 pm

There's a couple of reasons I'm being picky. First, not everyone knows that others treat Symantic and Norton as synonyms and may get confused. After all, it...
Russell Hltn
russellhltn
Offline Send Email
Jul 4, 2009
11:35 pm
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