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Oh Sir I will reply, you have done nothing
except make complaints, get your facts wrong, make false accusations, and been
nothing more than a royal pain in the arse.
What exactly is your problem with AAA
except for the fact that you had a bug up your bum to keep Pamper who we have
had trouble with for years? You are one of those people in a condo who love to
complain but DO NOTHING to resolve or help a problem.
If you spent half as much time being
CONSTRUCTIVE as you have been DESTRUCTIVE we might get somewhere.
With what you have written below and the
actual facts of the situation, I can only assume you are either just as stupid
as you sound, or have lost all sense of reality. They made a mistake on price, honored
the mistake bust asked for material cost which given what we are getting in
value of service is a drop in the bucket of what this job should have cost.
BUT according to you, we should get
someone else, and get charged three times the price for the same job, are you
just completely nuts? What part of being a ridicules idea don’t you
understand?
There have been some real idiots on both
boards in the past, but you really are quite the most stupid we have had to
deal with.
Jonathan.
From: Nicola Zordan
[mailto:Nicola@...]
Sent: Thursday,
To: 'Jonathan'
Subject: RE: Pool Cleaning
Yes Jonathan.
I am not using your name at all.
But for the fact that you insisted
vehemently to switch to AAA because they are a FULL service company and very
professional.
so far this has not been the case.
Jeff at AAA promised to me for free on the
phone and then denied it, we agreed ALREADY for $500.
BUT
Specifically on the $500 to clean the
pool, the YOU mentioned, they are so incompetent that even that is incorrect
and want to change at least $750.00
GET YOUR FACTS STRAIGHT.
no need to reply
---
Nicola Zordan
Vice President
Tierra
www.Tierra-Del-Mar.com
Tel: +1-561-620-4868
http://groups.yahoo.com/group/TierraDelMar
From: Jonathan
[mailto:adriancross@...]
Sent: Thursday,
To: 'Nicola Zordan'
Subject: RE: Pool Cleaning
Excuse me everyone who ever said the
cleaning was for free, I was told $500 so stop using my name without getting
your facts straight!
From: Nicola Zordan
[mailto:Nicola@...]
Sent: Thursday,
To: bupton7965@...;
DAngelillo@...; adriancross@...; scavanagh@...
Cc: TDM@...;
rbarker@...; JacquelineTE@...; forlenza232@...;
NJfodero@...; DSchwager@...; TCruz@...
Subject: RE: Pool Cleaning
Brian.
I don't think I am being unfair.
Jonathan has presented them as a FULL
SERVICE pool company, and very professional.
Jeff, that is supposed to be a
Professional offered to clean the pool free and then for $500.
If he had no idea of what cleaning the
pool will cost him he should not have given us a price.
He did because of his experience, if is
not to be trusted, I am not sure we want him to work on our pool, for $500
or $5000.
AAA has been working on the TDM pool for 4
months.
Since the beginning they promised:
1. REPLACE fill valve
2. Clean the pool
They have done NONE of these 2 things.
As for the rest I cannot see any
difference in pool maintenance than what was performed by Pamper.
I STRONGLY advise NOT to proceed with this
company.
We must not proceed with the pool cleaning
with AAA at this time.
Let do things properly
Have them REPLACE the fill tank FIRST.
Then we can do the rest.
I do not want to pay these people to work
on our pool if they are not professional
THESE PEOPLE MUST DELIVER WHAT THEY PROMISE.
Let's stick to the basics, let's do things
right.
I would advise to do fewer things right
than many things wrong.
Dana: PLEASE CALL ME 561-620-4868
---
Nicola
Zordan
Vice President
Tierra
www.Tierra-Del-Mar.com
Tel: +1-561-620-4868
From:
bupton7965@... [mailto:bupton7965@...]
Sent: Thursday,
To: DAngelillo@...;
Nicola@...; adriancross@...; scavanagh@...
Cc: TDM@...;
rbarker@...; JacquelineTE@...; forlenza232@...;
NJfodero@...; DSchwager@...; TCruz@...
Subject: Re: Pool Cleaning
All-
Nick-Your way off base here !!! This was an honest mistake made by an
employee and not the owner-when was the last time you ever had a pool acid
washed for $500 ??? You can't even get a home pool done for that
price. Nick, feel free to go ahead and make a few phone calls and see
how much an acid wash cost for a commercial sized pool I think your going to be
rather surprised.
Let's also keep in mind since we have had AAA we have not had any "pool
issues" (heater, filter, leaks)that were were having with Pamper-so the
change was good.
As the owner stated the chemicals alone cost $250.00. The owner is willing to
honor his employee mistake lets give him credit for that. Donna, we need
to keep this moving forward as season is just around the corner.
Thanks-
Brian
-----Original Message-----
From: DAngelillo@...
To: Nicola Zordan <Nicola@...>
Cc: DAngelillo@...; Brian Upton <bupton7965@...>; Nicola
Zordan <TDM@...>; Ronnie Barker
<rbarker@...>; Jackie McShane Ehret
<JacquelineTE@...>; Rita Forlenza <forlenza232@...>;
Joseph Fodero <NJfodero@...>; DSchwager@...; TCruz@...
Sent: Thu, 13 Sep 2007
Subject: RE: Pool Cleaning
Nick,
As you know I had nothing to do with picking the pool
company, but in their defense (a) Jonathan misunderstood what was free, it was
not the interior cleaning of the pool, (b) when I informed Terry that we would
be doing this starting next Monday and asked him to post notices on the
bulletin boards, he said he used to this in Oklahoma and was absolutely
shocked when I told him it was $500 because he said that he used to charge around
$2,000, which was the going rate. Coincidently, after having that
conversation with Terry, the next day I received a phone call from the owner
asking me who quoted that amount because it was absurd, he then spoke with
Jeff, and then called me back and said that he felt he needed to do it at that
price because Jeff did, in fact, quote that to me, but said that he will have
to charge for the chemicals, etc....
Donna
Donna Angelillo, LCAM
Association Manager
Prime Management Group
Phone: (561) 989-5053
Fax: (561) 989-5153
Email: dangelillo@...
Website: www.primemg.com
Our
-----"Nicola
Zordan" <Nicola@...>
wrote: -----
To: <DAngelillo@...>,
"'Brian Upton'" <bupton7965@...>,
"'Nicola Zordan'" <TDM@...>,
"'Ronnie Barker'" <rbarker@...>,
"'Jackie McShane Ehret'" <JacquelineTE@...>,
"'Rita Forlenza'" <forlenza232@...>,
"'Joseph Fodero'" <NJfodero@...>
From: "Nicola Zordan" <Nicola@...>
Date:
cc: <DSchwager@...>,
<TCruz@...>
Subject: RE: Pool Cleaning
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