I need some help. I made a big mistake (I gave out ordinance cards without writing down who I gave them to. I know this was a mistake but now it is beside the...
612
Richard Wolff
rwolff22
Aug 2, 2010 2:32 am
This comment has nothing to do with AQ. If you have a nFS question with which you need help call 1-866-406-1830. You will be put in touch with someone who can...
613
Leslie Vaughn
leslievaughn2nd
Aug 2, 2010 2:39 am
Margaret, I don't know how you reprint in the AQ arena, but you can easily do it by going to newfamilysearch.org and after signing in, go to your temple...
614
Gaylon Findlay
ghfindlay
Aug 2, 2010 3:50 am
Margaret: FamilySearch has told us that until a card is printed, it will send AQ a certain code for that name. Once the card is printed, it will send a ...
615
Gunilla Manell
gmanell2002
Aug 2, 2010 4:02 am
I wish and I wish, that it would be possible to select several batches to review. As it is now, you can review one or all. By now I have a "ton" of batches...
616
Leslie Vaughn
leslievaughn2nd
Aug 2, 2010 4:17 am
Actually it does as you can print FORS in AQ. See my previous email for my instructions, but I would be interested in hearing how to do it within the AQ...
617
Gaylon Findlay
ghfindlay
Aug 2, 2010 4:52 am
Leslie: In the "Ordinance Reservation and Tracking System" of AQ (ORTS), there are two main options: 1) Reserve Ordinances 2) Manage Batches Use the Reserve...
618
Gaylon Findlay
ghfindlay
Aug 2, 2010 4:57 am
Gunilla: Thanks for the suggestion. We'll take into consideration. My best advice until such time as this could be implemented is to use the "All" option a...
619
Leslie Vaughn
leslievaughn2nd
Aug 2, 2010 1:07 pm
I would also like to see a quicker way to reserve ordinances. When I click the reserve ordinance tab, it loads up EVERY person I have reserved before it would...
620
Gaylon Findlay
ghfindlay
Aug 2, 2010 3:37 pm
Leslie: As with batches, AQ needs to be able to give you accurate, up-to-date information on the records you have in your reserve list when you look at it. The...
621
ajgshaw
Aug 2, 2010 4:51 pm
I don't know if this applies to all temples but in our temple, Mt Timpanogos, the ordinance cards are scanned after the ordinance is completed (previously my...
622
Margaret Thompson
megann47
Aug 2, 2010 5:19 pm
Gaylon, Thank you for your help but AQ and nFS both know the cards have been printed because the baptism, confirmation and initiatory have been done. The only ...
623
Leslie Vaughn
leslievaughn2nd
Aug 2, 2010 5:25 pm
All temples now use the scanner. That is part of new family search function. If the ordinance was done, the reprinted card will include the completed...
624
Leslie Vaughn
leslievaughn2nd
Aug 2, 2010 5:49 pm
Margaret. See my recent response to Alec about his concerns about creating duplicates when you reprint a card. Bottom line is unless you use both cards, you...
625
Gaylon Findlay
ghfindlay
Aug 4, 2010 8:28 pm
All: I believe that there are some members of this group who are involved with training either at genealogy user groups or at Family History Centers, or at...
626
John
johnvilburn
Aug 11, 2010 5:28 am
We are nearing the completion of the beta test period for the Ancestral Quest version of FamilyInsight, but we would like to have more testing. If you would...
627
Margaret Thompson
megann47
Aug 11, 2010 8:39 pm
To all those who who offered their suggestions, thank you. Gaylon at AQ was able to fix the problem for me. Thank you all for your help. I really appreciate...
628
Tom Huber
thomas_nevin...
Aug 22, 2010 4:09 pm
Gaylon, A week or two ago I sent you a copy of my AQ file, my helper number and personal information to see if you could fix or address an issue I'm having ...
629
Gaylon Findlay
ghfindlay
Aug 23, 2010 10:50 pm
All: We have just updated the page listing upcoming classes on Ancestral Quest. You can click here to review the list: ...
630
kevindandoy
Aug 24, 2010 3:54 am
I am getting the same error....
631
Gaylon Findlay
ghfindlay
Sep 3, 2010 7:55 pm
Over the last couple of weeks, some of you have reported that certain batch operations in AQ's ORTS now give you an error 400 and do not complete. We found...
632
thomas_nevin_huber
thomas_nevin...
Sep 6, 2010 4:59 am
The patch resolved the problem I was having when I went to reconcile the nFS records with my AQ file. However, after reconciling the batches, AQ crashes if I...
633
Gunilla Manell
gmanell2002
Sep 17, 2010 12:17 am
I think others have had this problem before, but now it is my turn. I tried to open the window for Ordinance Reservation, and it just partly loaded what I have...
634
thomas_nevin_huber
thomas_nevin...
Sep 17, 2010 1:59 am
For me, this turned out to be running the database from a flash drive. Whenever I would jar or even if the drive was slightly moved, the system would "crash"....
635
Gaylon Findlay
ghfindlay
Sep 17, 2010 2:25 am
Gunilla: On 9/3, I posted a message about a problem in NFS that we made an adjustment for. Have you downloaded the Latest patch since then? Gaylon...
636
Gunilla Manell
gmanell2002
Sep 17, 2010 3:00 am
Gaylon, I was thinking I downloaded that patch. When I checked just now under Help/About it says I am running version 12.1.25 and it is dated 9/3/10. That...
637
Gaylon Findlay
ghfindlay
Sep 17, 2010 5:00 am
Gunilla: I think Tom described a flash drive that had an intermittent connection to his computer -- it sounded like the drive wasn't always available when AQ...
638
Margaret Thompson
megann47
Sep 17, 2010 3:15 pm
Gaylon, I am also getting an error using the reservation system. I am running the data on my HDD so it can't be a flash drive error. I will try to get details ...
639
Gunilla Manell
gmanell2002
Sep 17, 2010 5:47 pm
I rebooted my PC (my PC has winXP) and then a virus scan started, so while I was waiting to see if the reboot helped, I opened AQ on my laptop. The laptop has...
640
Margaret Thompson
megann47
Sep 21, 2010 7:28 pm
Gaylon, There are a few things I would like to see in AQ if they are possible. It would be nice to be able to edit a local individual while in the sync screen....
